Stop Revenue Leaks. Eliminate Compliance Risk.

Zhanka Coleman is the Founder and CEO of a premier Healthcare Business Audit & Risk Advisory firm specializing in enterprise-level financial oversight, compliance integrity, and revenue optimization for private healthcare organizations.

Widely recognized for bringing institutional-grade audit discipline to private practices and specialty healthcare groups, Zhanka Coleman and her team advise physician-owners, executive teams, and boards on strengthening profitability while reducing regulatory exposure.

Financial Systems Audit

• Financial statement audits (income statement, balance sheet, cash flow)
• Revenue cycle management (RCM) audits
• Billing and coding accuracy reviews (ICD-10, CPT, HCPCS)
• Insurance claim audit and denial management review
• Cost allocation and expense verification
• Payroll and physician compensation audits

Operational Systems Audit

• Workflow and process efficiency analysis
• Patient intake and registration audit
• Clinical documentation review
• Inventory management audit (medical supplies, pharmaceuticals)
• Vendor contract compliance review
• Staffing productivity and utilization analysis
• KPI performance assessment

Regulatory & Compliance Audit

• HIPAA compliance review
• Medicare & Medicaid compliance audits
• OSHA compliance checks
• Stark Law and Anti-Kickback Statute review
• OIG risk assessment audits
• Internal policy and procedure evaluation
• Accreditation readiness audits (e.g., Joint Commission)

Risk Management Assessment

• Enterprise risk assessment
• Internal control system evaluation
• Business continuity planning review
• Fraud risk assessment
• Fraud, waste, and abuse detection
• Governance structure review
• Compliance program effectiveness evaluation

"Zhanka's team uncovered significant revenue gaps in our billing and coding processes that we were completely unaware of. Her clear recommendations helped us recover a substantial amount of lost revenue while strengthening our internal controls. Her expertise not only improved our financial performance but also enhanced our overall compliance and operational efficiency.”

Stacy M.

Private Specialty Clinic (Boston, MA)

"Business Pulse had restructured our appointment scheduling and streamlined clinic workflows. The result was a 17% reduction in overhead along with improved patient flow and staff productivity. Their practical, data-driven approach delivered immediate and measurable impact. Very pleased."

Henry V.

Multi Specialty Private Clinic (New York, NY)

“We hired Business Pulse to optimize our operations, but they uncovered a serious financial breach within our clinic. Their meticulous review exposed embezzlement that had gone undetected and was quietly draining our resources.

They acted swiftly and discreetly—helping us recover lost funds, strengthening our internal controls, and putting safeguards in place to ensure it could never happen again.”

Anonymous

Private Specialty Clinic with Multi-Locations